Discord is a great platform for bullshitting with your friends while playing games and shit.

but people are using it for things that its not, and wasnt ever meant to be.

Yep.

Discord is a black hole where information goes to die.

Its not indexable, its not searchable, If you are having a problem you will never find it via conventional means.

and the second the discord shuts down, all the information is gone forever.

Discord is not a tech support platform. it is not a information storage platform.

it is a communication platform.

and far, far to many organizations use it for tech support and information storage. To the detriment of everyone… even themselves.

Because people don’t want to have to join special services just to find out why their piece of software doesnt work.